Trauma Care Systems
Healthcare Interoperability PlatformBoard certified physician owned and led

Clinical governance plus interoperable software for trauma informed systems of care

Delivering board-certified clinical leadership and a modern, standards-based platform. Build secure, interoperable apps with production-ready FHIR APIs, data models and workflows guided by clinical governance, safety and measurable outcomes. Secure global video visits, voice calling, and texting integrated into care.

See our offeringsView the Lighthouse demo
FHIR R4 and R5• SMART app launch• RBAC and ABAC• AuditEvent• Subscriptions and webhooks• Encrypted video/voice/messaging w/ consented recording

Why physician led matters

Clinical governance and safety

Protocols, escalation paths and quality assurance are built in, not bolted on.

Faster clinician adoption

Tools designed by clinicians match real-world workflows.

Regulatory confidence

Consent boundaries, documentation and auditability from day one.

Outcomes focus

Features tied to time-to-first-touch, referral closure and symptom change.

Program risk reduction

Clinical governance and auditability reduce deployment risk.

Offerings

Choose the engagement that fits your program. All tiers are vendor neutral and interoperable.

1) Platform

Interoperability and security primitives that travel with you.

  • FHIR-native data store for Patients, Encounters, CarePlans and Assessments
  • REST and GraphQL, subscriptions, webhooks and background jobs
  • HL7 v2 and CSV bridges with data portability through FHIR or CSV export
2) Platform plus Clinical Governance

Templates and oversight that anchor practice change.

  • Board-certified medical direction, peer review and quality assurance
  • Evidence-informed protocols and reusable templates
  • Consent-aware collaboration patterns with clinician onboarding
3) Full Program Enablement

24×7×365 clinician coverage with integrated communications.

  • Implementation and integrations
  • Population dashboards and reporting
  • Secure telehealth (HD video), global voice (IVR, queues, warm transfer), and two-way SMS/MMS

Lighthouse Demo: Merchant Mariner Wellness

A two-sided reference for high-reliability environments like maritime, transportation and public safety.

Mariner App
  • Profile, credentials, duty status and sea-time logs
  • Self assessments (PHQ-9, GAD-7, ACE) with guided resources
  • Referrals, secure messaging, check-ins and appointment reminders
  • Offline-tolerant experience with background sync
  • Consent controls for sharing with clinicians
  • Built-in video visits, voice calling and texting — worldwide
Mariner Team EHR
  • Physician-led immediate triage with cohort and panel views
  • Care Plans, Tasks, Encounters and assessments
  • Alerts, escalations and automations
  • Audit trails and outcome reporting
  • Warm transfer, call queues and conversation history with consented recording
Board-Certified Physician Backend
  • Medical direction, clinical governance and quality assurance
  • Board-certified clinician coverage and supervision
  • Protocols, templates and reusable content
  • Consent-aware sharing across teams with peer review
  • Population dashboards and outcomes tracking
Explore the demoSecurity details

Global communications built for care

Communication isn’t a separate meeting tool; it’s embedded in the workflow. Reach patients, families and staff across borders with secure video visits, voice calling and two-way texting designed for trauma-informed programs.

Video Visits

HD browser sessions with lobby/waiting room, session lock and host controls. Scheduled or on-demand; bandwidth adaptive.

Voice Calling

Global inbound numbers, IVR, skills-based routing, call queues and warm transfer. Voicemail-to-text and configurable hours.

Text Messaging

Two-way SMS/MMS and in-app chat for reminders and check-ins with time-zone-aware delivery and language preferences.

Reliability & Scale

Geo-redundant infrastructure with high availability and delivery status for calls and messages.

Emergency services are not provided through the platform; users should call local emergency numbers. Availability varies by country and carrier.

Security, privacy and compliance

Encryption

TLS in transit and encrypted storage at rest.

Access Controls

RBAC and ABAC, scoped tokens and application-level policies; SSO/SAML/OIDC and MFA.

Auditability

Comprehensive logs and FHIR AuditEvent across workflows, video, voice and messaging.

Communications Security

Encrypted signaling and media (e.g., TLS/SRTP), explicit consent prompts for recording with visible indicators, retention policies and opt-in/opt-out compliance.

Clinical Governance

Board-certified oversight with peer review and quality assurance.

Features support HIPAA-aligned implementation practices and BAA where applicable. Compliance depends on configuration and administrative controls; data residency and retention are configurable.

Partner with us

Piloting a new program or scaling across regions. Let’s align on scope, outcomes and governance.

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Contracting: Trauma Informed Systems of Care, LLC (DBA: Trauma Care Systems)
UEI: [xxxxx]CAGE: [xxxxx]NAICS: 541512, 541611Articles of OrganizationCapabilities Statement (PDF)